Did you know that when you buy an external hard drive to use with your Mac, it's usually a good idea to set it up for Mac use? These days you can buy any external hard drive, not just the ones labeled for Mac. So you can choose based on price and looks. It's great to have a wider selection, and ...
The “My Mac Won’t Start” Pocket Guide
CreativeTechs, a Mac support company in Seattle, has created a downloadable PDF that they call a "PocketMod" because it can be folded up into a pocket-size guide. The contents of the PDF are "My Mac Won't Start: A Tiny Troubleshooting Guide." I highly recommend having a copy of this guide on hand, ...
Entourage Web Services Edition gets jet lag
One of the things that never ceases to amaze me about my work is that just when I think I've seen everything that can go wrong with a Mac, something new and crazy comes along. Well, that was sure the case today: an Entourage Web Services Edition user could suddenly no longer connect to her Exchange ...
Need a virtual assistant with Mac expertise?
I just found a company, Merrick Management & Media Services, that focuses specifically on providing virtual assistants with lots of Mac computer expertise. The company is located in Tennessee! (Although the VAs could be anywhere, certainly--that's the beauty of it.) Some of the stuff they ...
Not the most polite way to leave a client
Today I saw a client in Douglaston, which is in on the eastern border of Queens, about a half hour out of Manhattan on the LIRR. I rarely leave Manhattan to see clients, but this client needed ACT contacts migrated from her desktop PC to Entourage on her Mac, as well as bringing in her AOL contacts, ...