I often say I see something new all the time in my work, and today it was my own computer who needed some expertise. It turns out that the files generated by a behind-the-scenes Mac OS X process called aslmanager was preventing me from, get this, opening Terminal. If you can’t open Terminal, it’s hard to fix things! I resorted to single-user mode, and using AppleScript‘s do shell script “(command)” with administrator privileges command to get things done. Serious hat tip to this MacFixIt/CNET blog post for helping me figure this one out. (Another thing I often say is that half of being an expert is knowing how to find the answers to problems you don’t already know how to solve!)