I often say I see something new all the time in my work, and today it was my own computer who needed some expertise. It turns out that the files generated by a behind-the-scenes Mac OS X process called aslmanager was preventing me from, get this, opening Terminal. If you can’t open Terminal, it’s hard to fix things! I resorted to single-user mode, and using AppleScript‘s do shell script “(command)” with administrator privileges command to get things done. Serious hat tip to this MacFixIt/CNET blog post for helping me figure this one out. (Another thing I often say is that half of being an expert is knowing how to find the answers to problems you don’t already know how to solve!)
For two decades, we have helped our clients with their Mac, iPhone, and iPad needs using care, empathy, creativity, dedication, and great skill. Founded by a former Apple engineer, IvanExpert provides technology support with a human connection. Let us help you in your home or small business.
Need help with your Mac? Get Help